
Last Updated: February 2, 2024
1. Introduction
WinWin Process Serving ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our process serving services or visit our website.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
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Name and contact information
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Email address and phone number
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Billing and payment information
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Legal case information and documentation
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Service addresses and related information
2.2 Service-Related Information
During our process serving activities, we collect:
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GPS location data of service attempts
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Photographs and documentation related to service
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Time and date stamps of service attempts
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Notes and observations from our servers
2.3 Website Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Usage data
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Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information to:
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Provide and improve our process serving services
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Process your payments
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Communicate with you about our services
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Generate service attempt documentation
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Comply with legal obligations
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Maintain accurate records
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Protect against fraudulent or illegal activity
4. Information Sharing and Disclosure
We may share your information with:
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Court systems as required by law
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Authorized process servers and contractors
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Legal representatives involved in your case
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Payment processors and service providers
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Law enforcement when required by law
5. Data Security
We implement appropriate security measures to protect your information, including:
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Encryption of sensitive data
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Secure storage systems
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Limited access to personal information
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Regular security assessments
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Employee training on privacy practices
6. Data Retention
We retain your information for as long as necessary to:
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Fulfill our service obligations
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Comply with legal requirements
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Maintain accurate business records
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Address any disputes or claims
7. Your Rights
You have the right to:
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Access your personal information
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Request corrections to your data
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Request deletion of your data (where applicable)
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Opt-out of marketing communications
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Request information about our data practices
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect or maintain information from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website.
10. Contact Information
For questions or concerns about this Privacy Policy, please contact us at:
admin@winwinps.org or (813) 894-6946
11. California Privacy Rights
California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA).
12. Cookie Policy
Our website uses cookies to enhance user experience. You can control cookie settings through your browser preferences.