Call us: (813) 894-6946
What a Win-Win Situation Looks Like
At WinWin, we pride ourselves on delivering prompt and reliable service to our clients. Our team of dedicated professionals approaches task with a courteous and professional demeanor, ensuring a positive experience. We understand the importance of accountability in our industry, and we strive to keep our clients informed every step of the way. Trust us to handle your process serving and investigative needs with efficiency and integrity.
Our CEO
Brendon is a dedicated father of five and a loving husband, celebrating over a decade of marriage. With a passion for making a difference, he has staked his claim in the process serving field, aiming to create a business that not only serves his community but also sets a strong foundation for his family's future. Brendon envisions a legacy that his children can be proud of, instilling in them the values of hard work, integrity, and the importance of giving back. Through his entrepreneurial journey, he hopes to inspire his kids to pursue their dreams while making a positive impact in the world.
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Our Lead Investigator
Tony Aguilar leads the Investigative Department at WinWin, bringing over 5 years of experience in investigative services and process serving. His background includes evidence gathering, legal courier services, crash investigations, and investigative canvassing, giving clients dependable support across a wide range of case needs. As an Army military veteran, Tony brings discipline, professionalism, and a strong commitment to getting the job done thoroughly and with integrity.
FAQs
Process Serving Services
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Q: What areas do you serve?
A: We provide nationwide process serving services across all 50 states. Additionally, we offer specialized private investigator services in California, Florida, and Texas.
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Q: How quickly can you serve my documents?
A: We offer same-day service in many areas. All service attempts are documented with GPS-notated and timestamped pictures for your security and peace of mind.
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Q: What types of documents do you serve?
A: We serve all types of legal documents, including but not limited to:
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Summons and Complaints
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Subpoenas
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Court Orders
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Eviction Notices
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Family Court Documents
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Small Claims Documents
Documentation & Reporting
Q: What proof of service do I receive?
A: Every service attempt includes:
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GPS-verified location data
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Timestamped photographs
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Detailed service attempt reports
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Physical descriptions
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License plate documentation (when applicable)
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Court-admissible proof of service documentation​
Q: How do I track the status of my service?
A: We pride ourselves on personal communication. You can call us anytime during business hours and speak with a live person – never an automated system. We provide real-time updates on your service status.
Professional Standards
Q: What are your professional credentials? A: WinWin Process Serving is a proud member of the National Association of Professional Process Servers (NAPPS). We maintain the highest professional standards in the industry and are fully licensed and insured.
Pricing & Payment
Q: How much do your services cost? A: Our pricing varies based on location, urgency, and complexity of service. Please contact us for a detailed quote. We offer competitive rates and transparent pricing with no hidden fees.
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Q: What payment methods do you accept? A: We accept all major credit cards, checks, and electronic payments. For law firms and regular clients, we can set up convenient billing arrangements.
Special Services
Q: Do you offer rush service?
A: Yes, we offer expedited same-day/4-hour service options in many areas. Please contact us for availability in your specific location.​
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Q: What makes WinWin Process Serving different from other services?
A: We distinguish ourselves through:
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Personal oversight on every case
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Live person answering all calls (no automated systems)
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Same-day service availability
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GPS-verified service attempts with photographic evidence
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Comprehensive, court-admissible documentation
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NAPPS membership
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Licensed private investigator services in CA, FL, and TX
Getting Started
Q: How do I submit a service request?
A: You can submit your service request by:
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Calling our office directly
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Emailing your documents
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Using our online submission form We'll respond promptly and begin processing your request immediately.
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Q: What information do you need to begin service?
A: To get started, we need:
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Documents to be served
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Service address
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Any known best times for service
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Subject description (if available)
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Your contact information
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Any special instructions or requirements
Contact Information
Q: How can I reach you?
A: We believe in personal communication. During business hours, you'll always speak with a live person who can assist you with your needs. Contact us through:
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Phone
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Email
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Website contact form
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Need additional information? Don't hesitate to contact us. At WinWin Process Serving, we're committed to providing professional, reliable, and efficient service with personal attention to every case.
Investigation Services​
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Q: What investigative services do you offer?
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We offer investigative support designed to help clients gather reliable information and move their cases forward. Services may include evidence gathering, investigative canvassing, crash investigations, legal courier services, and other case-support tasks depending on the situation.
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Q: Who typically uses investigative services?
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Our investigative services are helpful for attorneys, law firms, businesses, and individuals who need professional support locating information, documenting facts, or assisting with case development.
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Q: What is investigative canvassing?
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Investigative canvassing involves speaking with neighbors, witnesses, businesses, or others in the surrounding area to gather relevant information that may help support a case or investigation.
Q: What is included in evidence gathering?
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Evidence gathering may include collecting statements, documenting scenes, obtaining photos, identifying potential witnesses, and organizing factual information that can assist with legal or investigative matters.
Q: Do you handle crash investigations?
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Yes. We can assist with crash investigations by helping gather facts, document details, locate witnesses, and support attorneys or clients who need additional field investigation.
Q: Do you provide legal courier services?
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Yes. We offer legal courier services for time-sensitive legal documents and case-related deliveries when dependable handling and professionalism matter.
Q: Are your investigative services available only in Texas?
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Please contact us about your specific needs. Service availability can depend on the type of investigation, location, and the resources required for the assignment.
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Q: How do I know if I need investigative services or process serving?
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Process serving is focused on delivering legal documents properly, while investigative services are used to gather information, locate facts, document circumstances, or support a case in other ways. If you are unsure, we can help point you in the right direction.
Q: Can investigative services help if someone is difficult to locate?
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In some cases, yes. Investigative work can help uncover useful leads, verify information, and support efforts when a subject or witness is difficult to find.
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Q: How quickly can you begin an investigation?
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Timing depends on the type of assignment, location, and urgency. Contact us with the details of your matter, and we can let you know the next available timeframe.
Q: Is my information kept confidential?
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We take confidentiality and professional handling seriously. Information shared with us is handled with care and in accordance with the nature of the assignment.
Q: How do I get started?
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You can get started by contacting WinWin Process Serving with the details of your situation. We will review your needs and let you know the best next step.
Mission statement:
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"To provide superior process serving solutions through superior work ethic, exceptional reliability, and dedicated professionalism, creating winning outcomes for every client we serve."
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